Homeour work gridRecruitmentA Call to Scaling up Capacity While Reducing Costs in Telecom

A Call to Scaling up Capacity While Reducing Costs in Telecom

Founded in 2000, as a subsidiary of Deutsche Telekom, this client of Orcapod is a German global IT services and consulting company headquartered in Frankfurt.  With annual revenues over 6.8 Billion Euros and presence in over 20 countries, they are one of the world’s leading vendor independent providers of digital services. In India, they set up captive centers at Pune, Gurgaon and Bangalore and plan to ram-up their people capacity to 2000 employees by 2020.

The immediate workforce requirement and challenge for the client was

  • Understanding the complex Indian job market
  • Scaling up internal business operations on one hand as well as ramping up people capacity on the other
  • Managing this large workforce with minimum operational overheads and costs
  • Providing operational support to this workforce and minimize attrition

Solution

  • Screening and Sourcing Top-Quality Talent

Orcapod stepped up to the challenge and provided a 12 member dedicated team of experts who had a proven history of sourcing top quality talent using their deep domain expertise in the sector.

  • Ensuring Staffing Predictability and Certainty

This dedicated team of expert recruiters with expertise in the telecom segment regularly helps to fulfil the client’s manpower capacity requirements. Orcapod’s ability to provide dedicated capacity to our clients ensures predictability and certainty to them when it comes to planning additional staffing requirements.

  • Reducing Operational Overhead Costs

Orcapod provides a dedicated team of HR business partners who regularly connect, engage, monitor as well as provide timely HR support to this large contingent workforce for our client. This saves additional operational costs and creates process efficiencies for our clients

Result

For more than four years now, Orcapod has been consistently fulfilling the manpower requirements for this client with unmatched predictability and certainty. Orcapod has delivered on the quality and delivery standards expected of us in growing the talent pool while consistently maintaining lower than industry costs for our client.

By the numbers, the effort:

  • Reduced lead time to close vacancy by 73%
  • Decreased staffing variability by 80%
  • Lowered attrition by 88%