When it comes to large size Offshoring to IT Captive, operational managers get a feeling of winner’s curse. How do we get started in a large offshoring program set the pace for everything that follows. Hence the first few months of the initiative are critical. Sub optimal transition not only impact team’s morale and its ability to deliver but expose the whole organization to various kind of financial, legal and reputational risks.
Typical challenges for the operational leadership in a transition management are:
- How to maintain a fine balance between cost and quality of transition? How to bind both the teams in the game and ensure that interests are aligned?
- How to constructively engage the internal IT team so that they positively contribute to the transition and subsequent stabilization.
- How to define scope of the transition, measure completeness and track performance?
- How to ensure right staffing? How to track & mitigate the potential risks? How to ensure Knowledge management?
- How to ensure service and business continuity while doing the transition? How to quickly stabilize the operations and ensure that it returns to business-as-usual mode?
Our senior consulting workforce has decades of experience in managing large size outsourcing programs. STM [Swift Transition Methodology], our proprietary approach to transition management ensure end to end success of a transition engagement. We closely work with your captive leadership and act as success enablers. We provide information visibility, insights and performance tracking to ensure that shifting services, people and assets from onsite environment to offshore location is quick and efficient.
Our consulting workforce can act as reinforcement to your existing transition management capacity or can independently manage programs on your behalf. Objective would be to ensure a successful transition, stabilization and then handover the activities back to your program team.
It is inherent confidence in our transition management capabilities that we are ready to align our financial benefits to your business outcome. Our milestone based payments ensure that our business interests are aligned to your payback.